Contact & support
Most orders need no help at all -- checkout is instant. Need help choosing a plan or setting up your eSIM? We reply fast on WhatsApp and email.
WhatsApp us (fastest)
Tell us your phone model and travel dates -- we’ll recommend the right plan or help with an existing order.
Chat on WhatsAppEmail us
Prefer email? Send your questions or order details and we’ll get back to you promptly.
hello@esimsitaly.comSupport hours
WhatsApp & email, daily (Italy time, CET / CEST)
Coverage
8 Italian cities in depth plus nationwide coverage on the major networks